Shipping policy
We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for details on processing times, shipping methods, and delivery times.
Processing Time:
- in-stock items are shipped within 3-4 business days.
- If the item is not in stock, the shipping time may vary, and you will be informed accordingly.
- For custom-made and personalized items, you will be contacted regarding the estimated delivery time as it may vary.
Shipping Methods and Delivery Times:
- Standard Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery within 4-5 business days.
Order Tracking:
- Once your order has shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on our website or through the shipping carrier's website.
International Shipping:
- International shipments may be subject to import taxes, customs duties, and fees, which are levied once the shipment reaches your country.
- These additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be.
- Customs policies vary widely from country to country; please contact your local customs office for more information.
Shipping Address:
- Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately at info@cansukirali.com
Delivery Issues:
- If your order has not arrived within the estimated delivery time, please contact us at [email/contact info]. We will assist in tracking your order and resolving any delivery issues.
- In the event of a lost or damaged shipment, please contact us within 7 days of the estimated delivery date to initiate a claim with the shipping carrier.
Contact Us:
- If you have any questions about our shipping policy, please contact us at info@cansukirali.com We are here to assist you and ensure your satisfaction.
