Privacy policy

Cansu Kırali Jewelry Privacy Policy
Last updated: October 7, 2024

This Privacy Policy describes how Cansu Kırali Jewelry ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.cansukirali.com or otherwise communicate with us regarding the Services. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our website and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details, including your name, address, phone number, and email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, and security questions.
  • Shopping information, including the items you view, put in your cart, or add to your wishlist.
  • Customer support information, including the information you choose to include in communications with us (e.g., when sending a message through the Services).

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our website and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our website, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services, process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, and other transactions.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you emails, text messages, or postal mail with promotional content.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent or illegal activity.

  • Communicating with You: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties in specific circumstances, including:

  • Vendors or service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support).
  • Business and marketing partners, including Shopify, to provide services and advertise to you.
  • Affiliates within our corporate group.
  • Legal or regulatory requirements.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at info@cansukirali.com to request its deletion.

Security and Retention of Your Information

We cannot guarantee "perfect security" for the data you provide, and any information sent to us may not be secure during transmission. We recommend using secure channels to communicate sensitive or confidential information. We retain your personal information based on legal, contractual, or business needs.

Your Rights and Choices

Depending on where you live, you may have certain rights related to your personal information, such as the right to access, delete, or correct your personal information, or to opt-out of certain uses.

Contact

For any questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at:

Email: info@cansukirali.com